Last updated: 6 September 2026
GSM Assist is restricted to legitimate technicians and authorized device work. Before using any guide, data or tool, you must reasonably verify that the customer owns the device or has lawful authority over it and has authorized the requested work.
Required technician practices
- Record customer identity, device identifiers, requested work and authorization where appropriate.
- Explain data-loss and warranty risks and obtain informed consent.
- Protect personal data and access only what is necessary for the repair.
- Use properly licensed tools and software and follow applicable law.
- Stop work and escalate concerns when ownership, consent or legality is doubtful.
Never permitted
No stolen-device services, unauthorized FRP/account/activation-lock bypass, credential extraction, unlawful monitoring, device-identity tampering, fraud, malware, destructive attacks, piracy, harassment, customer-data exploitation, resale of protected content or account sharing.
Enforcement
We may request evidence of authorization, restrict features, preserve relevant security records, suspend or terminate accounts, refuse service and cooperate with lawful requests. Report suspected misuse to ithelpthedoctor@outlook.com.